McLean, VA – The Engle Group (TEG) successfully captured the USDA Washington Communications and Telecommunications Services (WCTS) Network Operations Center (NOC) opportunity.
Effective October 1, 2009, TEG will be taking over the operations of the WCTS NOC. The NOC supports the Headquarters Metropolitan Area Network (HQMAN), assuring reliable connectivity and network infrastructure for the Washington Metropolitan Area. The scope includes all USDA agencies and mission areas. Combining the NOC with our existing Customer Support Branch (CSB) operations will result in cost savings for USDA and improve customer service as the existing service helpdesk will be the single point of contact for customers.
This award represents a significant expansion for TEG in both increased staff and responsibility.